Resources

Practical help
for the work ahead.

Clear tools and regulatory products designed to turn complex requirements into next steps.

Articles

Articles & Updates

Practical guidance for understanding agency types, licensing pathways, accreditation, policy, and regulatory requirements.

Read the latest articles
Manuals

Policy & Procedure Products

Structured manuals and addendums for personal care, home health, and hospice organizations.

View policy packages
Readiness

Survey & Operational Readiness

Support preparing your agency for survey and daily operations, including policy implementation, personnel and record reviews, and guidance on meeting applicable requirements.

Ask about readiness support

Licensing Intelligence

Explore the Licensing Compass

Licensing requirements are not the same from state to state...and the correct pathway is not always obvious.

The NorthEnd and SouthStart Licensing Compass provides a clear starting point for understanding state-specific provider categories, licensing authorities, major prerequisites, and the order in which key approvals may be required.

Select your region, choose your state, and explore the licensing pathways that may apply to your agency.

Explore the Licensing Compass Public Edition v1.0 | State-specific licensing intelligence developed by NorthEnd Consulting and SouthStart

State Licensing Guides

Choose the right agency model for your services.

Compare the home care, home health, hospice, and related agency models available in each state. NorthEnd’s guides explain how services, staffing, and operating structures differ.

CaliforniaAgency Licensing Guide

How to Choose the Right California Agency License

California separates non-medical home care, skilled home health, and hospice into distinct paths. Current moratoria also affect new home health and hospice licensing.

Published by NorthEnd Consulting

FloridaAgency Licensing Guide

How to Choose the Right Florida Agency Path

Florida has distinct paths for homemaker and companion services, nurse registries, home health agencies, and hospice. Services and workforce relationships determine the appropriate model.

Published by NorthEnd Consulting

GeorgiaAgency Licensing Guide

How to Choose the Right Georgia Agency License

Understand the distinctions among Private Home Care Provider, Home Health Agency, and Hospice licensing paths before defining your services, staffing, policies, and operating model.

Published by NorthEnd Consulting

IdahoAgency Licensing Guide

How to Choose the Right Idaho Agency Path

Private-pay nonmedical care, Medicaid personal assistance, skilled home health, and hospice follow different Idaho pathways. Define services and payment sources first.

Published by NorthEnd Consulting

IowaAgency Licensing Guide

How to Choose the Right Iowa Agency Path

Iowa private-pay home care, Medicaid HCBS services, skilled home health, hospice, and facility staffing have different requirements. Similar worker titles do not make the pathways interchangeable.

Published by NorthEnd Consulting

MarylandRSA Licensing Guide

How to Choose the Right Maryland RSA License

Learn why your planned services, clients, staffing, and clinical scope matter when selecting the appropriate Residential Service Agency license level.

Published by NorthEnd Consulting

MassachusettsAgency Licensing Guide

How to Choose the Right Massachusetts Agency Path

Massachusetts is implementing a new nonmedical home care licensing framework. Home care, skilled home health, hospice, and placement businesses require separate pathway review.

Published by NorthEnd Consulting

MichiganAgency Licensing Guide

How to Choose the Right Michigan Agency Path

Michigan private-pay nonmedical care, Medicaid Home Help, skilled home health, and hospice follow different regulatory and enrollment pathways.

Published by NorthEnd Consulting

North CarolinaAgency Licensing Guide

How to Choose the Right North Carolina Agency License

Understand the differences among Home Care Agency, Certified Home Health Agency, Hospice Agency, and Nursing Pool licensing paths before building your staffing, policies, and operating model.

Published by NorthEnd Consulting

PennsylvaniaAgency Licensing Guide

How to Choose the Right Pennsylvania Agency License

Understand the differences among Home Care Agency or Registry, Home Health Agency, and Hospice Agency licensing paths before building your staffing, policies, and payment plan.

Published by NorthEnd Consulting

TexasHCSSA Licensing Guide

How to Choose the Right Texas HCSSA License Category

Understand how planned services, clients, staffing, and payment sources can affect the choice between PAS, Home Health, and Hospice license categories.

Published by NorthEnd Consulting

View all state licensing guides