Policies & procedures
Hospice policies addressing applicable Medicare Conditions of Participation and the selected accreditation pathway.
SouthStart • Hospice Policy Manuals
Hospice policies.
Built to be put into practice.
Medicare Conditions of Participation • CHAP-Verified Hospice Policies • Practical Implementation
Your hospice policy manual should provide a clear operational foundation that administrators, clinical leaders, and staff can understand and implement.
REQUEST HOSPICE MANUAL INFORMATIONMore than a policy manual
A foundation for daily operations.
Every manual includes job descriptions, personnel templates, client and patient tools, competencies, and evidence tools. The specific content is matched to the manual and your selected package.
Job descriptions & personnel templates
Clear role expectations and personnel documentation to support agency operations.
Client & patient tools
Admission, care-planning, and documentation resources matched to the hospice manual.
Competencies & training resources
Tools that support staff education and role-specific competency documentation.
Quality & preparedness materials
Policy and implementation materials covering quality management, infection prevention, and emergency preparedness.
Evidence & implementation tools
Supporting resources that help agencies document how policies are put into practice.
Crosswalks may be included depending on the selected package. State licensing application extracts are outside the manual package.
Written for the way hospices operate
Clear responsibilities.
Usable procedures.
Our approach emphasizes understandable policies, practical steps, and documentation that helps agencies implement regulatory expectations.
SouthStart develops hospice policies aligned with Medicare’s Conditions of Participation and applicable accreditation requirements.
Experience behind the policies
Knowledge you can build on.
SouthStart founder Kimberly Cavanaugh holds CHAP Certified Consultant and ACHC Certified Consultant credentials.
CHAP verification applies to the CHAP-aligned hospice policy manual. Accreditation alignment and state-specific additions are confirmed according to your agency’s location and selected package.
Meet SouthStartNew and existing hospice programs
Start with what your agency needs.
Whether you are developing a new hospice or evaluating your current policies, tell us your state, program status, and accreditation pathway. We will help identify the appropriate manual and supporting materials.
Explore hospice licensing and startup supportFor existing California hospices
Need focused California policy updates?
Explore the California Hospice Regulatory Implementation Package for agencies with an established manual. Review package contents and download the regulatory brief.
View the California packageRequest hospice policy information
Tell us about your hospice.
Complete this short form. We will review your request and provide information about the appropriate policy package.
Policy verification does not guarantee licensure, certification, accreditation, or survey outcomes. State-specific requirements and package scope are confirmed before purchase.